Ideally, training should be targeted and relevant. As an instructor, if I can help someone save time or become more productive, I feel I’ve done my job.
Here is one of my secrets: when I prepare for a course, I always try to imagine someone raising his / her hand to say “so what?”
In other words, after I’ve presented a key concept, if one of the participants asks “how is this relevant to me”? I need to respond with an example that is specific to the learner’s environment.
Think about the last course you attended. Was the content targeted to your requirements? Share your answer in the comments below.